Terms & Conditions

1. Our Services

The Grey Matter Club curates and hosts talks, lectures, discussions, and community-led knowledge sessions. Event details such as date, venue, timing, speaker lineup, inclusions, and ticket price are displayed on the relevant event page and may be updated when operationally necessary.

2. Bookings and Payments

All bookings are subject to seat availability and confirmation of successful payment. Prices are displayed on the website at the time of purchase. A booking is treated as confirmed only after payment is successfully received and an acknowledgement is issued through the website, email, or WhatsApp communication.

We may use secure third-party payment gateways and banking partners to process online payments. By making a payment, you agree to comply with the applicable partner terms in addition to our own policies.

3. Cancellation and Refunds

Our cancellation and refund rules are published on the Refund Policy page. The direct URL for customer reference is https://www.thegreymatterclub.in/refund-policy.

By completing a booking, you acknowledge that you have read and accepted the refund and cancellation policy.

4. Respectful Participation

We encourage open dialogue and sharing of ideas in a respectful manner. Any behavior that disturbs the decorum, safety, or experience of the session for other attendees will not be tolerated.

The Grey Matter Club reserves the right to deny entry or request a participant to leave an event without a refund in cases involving misconduct, harassment, abusive behavior, intoxication, or violation of venue rules.

5. Personal Belongings and Information

Please take care of your personal belongings during the event. The Grey Matter Club is not responsible for personal loss, damage, or misplacement of belongings at the venue.

If you choose to share your details with other attendees, speakers, or venue partners, you do so at your own discretion and responsibility.

6. Use of Content and Media

Any presentations, materials, recordings, or resources shared during our sessions are for personal learning only. Recording, copying, resale, or redistribution is not permitted without prior written consent.

By attending our sessions, you consent to reasonable event photography and videography for community updates, social media, and promotional use, unless you specifically request otherwise at the venue.

7. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect customer data.

8. Changes and Contact

We may update these Terms & Conditions from time to time to reflect operational, legal, or service changes. The latest version will always be available on this page.

For questions about bookings, cancellations, or customer support, write to infokaffeine@gmail.com.