Privacy Policy
At The Grey Matter Club, we value your privacy. This policy explains what information we collect, how we use it, and how we protect it when you browse the website, submit forms, or make a booking.
1. Information We Collect
We may collect your name, email address, phone number, city, booking details, transaction reference, and any information you choose to submit through registration, speaker, venue, or contact forms.
2. How We Use Your Information
We use your information to confirm bookings, coordinate attendance, respond to enquiries, share event-related updates, handle cancellations or refunds, improve our services, and maintain basic business records.
3. Payments
Online payments are handled through secure third-party payment processors and banking partners. We do not store full card, UPI, or net banking credentials on our website.
4. Sharing of Information
We do not sell personal information. We may share limited information only with service providers involved in payment processing, email communication, event operations, venue coordination, or where required by law.
5. Data Security
We take reasonable administrative and technical measures to protect customer data. However, no website or electronic transmission can be guaranteed to be completely secure.
6. Your Choices
You may contact us to correct your details, request support related to a booking, or opt out of non-essential promotional communication.
7. Contact
For privacy, support, or refund-related questions, email infokaffeine@gmail.com.